The AI website advisor for European & multilingual service businesses
Turn website visitors into booked clients
engagelayer.io is an AI assistant for service businesses. It answers visitors only from your approved content — in 20 languages, hosted in the EU — qualifies real interest, books the client in, and hands your team the full conversation.
your-clinic.com/services/dental-cleaning
NB
Clinic assistant
Answers from your approved content
Was kostet eine professionelle Zahnreinigung?
89 € — inklusive Politur und Fluoridierung, etwa 45 Minuten. Soll ich Ihnen einen Termin reservieren? Donnerstagabend ist noch frei.
Book Thursday eveningWhich insurers do you accept?Opening hours
Ask about any service…
Why this matters
Every unanswered question is a booking somewhere else.
You pay to bring people to your website — then they arrive after hours, hit a question your pages don't answer, and call the next provider on the list. The advisor answers on the spot and turns interest into a booking.
Most enquiries arrive when you're closed
Evenings and weekends are when people plan their week. By Monday morning, they've booked elsewhere.
Your front desk answers the same ten questions
Prices, availability, preparation, parking. Time spent repeating basics is time not spent with the clients standing in front of them.
Interested visitors leave silently
They're comparing three providers in three tabs. The one that answers first usually wins the booking.
Your clients don't all speak your language
Expats and cross-border clients bounce when your answers exist in one language only.
See it in action
This is your website with the assistant on it
A stylized clinic page with the assistant bubble in the corner — exactly how it sits on your site. Click the bubble and ask what a client would ask.
your-clinic.com/services
Brightsmile Dental
Book a visit
New patients welcome · evening slots Tue–Thu · free parking
Our services
Transparent prices · evening slots Tue–Thu
Professional cleaning
Popular45 min · polish & fluoride
€89
BookTeeth whitening
60 min · in-office
€199
BookCheck-up & X-ray
30 min
€49
BookInvisalign consultation
New30 min · free with treatment
€35
BookClick to ask like a client
Was kostet eine professionelle Zahnreinigung?
89 € — inklusive Politur und Fluoridierung, etwa 45 Minuten. Die Antwort kommt direkt aus der freigegebenen Preisliste. Soll ich einen Termin reservieren?
Can I book Thursday evening?
Thursday 18:30 is available. With your consent I'll take your name and phone number, and the front desk confirms right away. Shall we book it?
Do you accept insurance?
The clinic works with the major insurers listed on its 'Insurance' page — I answer only from approved content. For your specific plan, I can capture the details and have the team confirm.
How should I prepare for whitening?
The treatment needs no preparation; avoid coffee, red wine and smoking for 24 hours afterwards. That's from this clinic's own guidance — want the full aftercare list?
How it works
From your price list to a booked client
We load your services and prices
Your service list, prices, FAQs and policies become approved knowledge — loaded and structured by our team. No IT project on your side.
Visitors ask real questions
Prices, availability, preparation, insurance — in their own language, at 11 pm on a Sunday. The advisor answers only from your approved content.
It spots real interest
The advisor asks the right follow-up questions and figures out who is ready to book, who is comparing providers — and who is just browsing.
It books or captures the request
With consent, it books the client in — or captures the request with full context if you prefer to confirm every booking yourself.
Your team picks up warm
The booking or request arrives with the whole conversation: what they asked, what they need, the recommended next step — in the CRM you already use.
Practical payoff
Where this pays off in practice
Not the technology — what actually changes for your business, in situations you'll recognize.
You pay for ads and SEO
Clicks become conversations, conversations become bookings. The traffic you already buy starts producing appointments instead of bounces.
Your clients book by phone
Half those calls are questions, not bookings. The advisor answers the questions online — the phone frees up for people ready to book.
You're closed when clients are looking
Evenings, weekends, holidays — the advisor answers and books while your competitors' phones ring unanswered.
You offer services that raise questions
Prices, preparation, what to bring, how long it takes — clients arrive at the appointment informed and confident.
You serve expats and visitors
A tourist asks in French, an expat in English, a local in your language — one price list, 20 languages, zero extra staff.
You want marketing to prove itself
Every campaign lands on a page that answers back. Transcripts show which questions cost you bookings — and which pages need fixing.
Who benefits
Different roles. Same outcome: a calendar that fills itself.
For owners
Your website starts earning its keep after hours.
Bookings while you sleep
The advisor answers and books around the clock — the always-on receptionist your website never had.
More from the traffic you already pay for
The visitors are already there. Now they get answered instead of lost.
No extra headcount
Repetitive questions stop reaching your team. The people you have focus on the clients in the room.
Multilingual without hiring
Serve clients in 20 languages with the staff you already have.
For owners
For owners
Your website starts earning its keep after hours.
Bookings while you sleep
The advisor answers and books around the clock — the always-on receptionist your website never had.
More from the traffic you already pay for
The visitors are already there. Now they get answered instead of lost.
No extra headcount
Repetitive questions stop reaching your team. The people you have focus on the clients in the room.
Multilingual without hiring
Serve clients in 20 languages with the staff you already have.
For front desk
For front desk & operations
The phone stops ringing with questions a page could answer.
The basics, answered instantly
Prices, preparation, directions, availability — answered exactly as you approved them, every time.
Warm handoffs, not blind ones
When a request needs you, it arrives with the full conversation. No "sorry, who is this?"
You control what it says
It answers only from content you approve — and you can pause it with one click.
It sounds like you
Five tone controls — formality, warmth, authority, complexity, energy — with a live preview before anything goes public.
For marketing
For marketing
Every campaign lands on a page that answers back.
Campaigns become conversations
Visitors from ads and search get answered in the moment, while intent is highest.
Hear what clients actually ask
Transcripts show the questions your website doesn't answer. Free research, every day.
20 languages, one source of truth
Every market served from the same approved knowledge.
One link for your social bios
The assistant also lives at a direct link — put it in your Instagram or Facebook bio and followers start a conversation (and book) without ever opening your website.
What your team gets
Not a name and a phone number. The whole conversation, ready to act on.
Every booking or request arrives in the CRM you already use — with the full transcript, what the client wants, how warm they are, and the recommended next step. Your team walks into every follow-up already prepared.
Full transcript of what the visitor asked
The service they want, and when
Interest temperature: Hot · Warm · Cool
Recommended next step for your team
Language and page the conversation started on
New qualified request · just landed in Pipedrive
Hot · score 88AM
Lucía Fernández
Private client · 🇪🇸 Madrid
lucia.fdez.madrid@gmail.com
Interested in
Invisalign consultation
Conversation language
Spanish
Started reading
"Orthodontics" page
Came from
Google search
She asked about
Pricing and evening availability
Recommended next step
Confirm Thursday 18:30 — she asked for evening slots
Requests land in Pipedrive, by email, or in any system via webhook — the CRM you already use. Other CRMs are set up on request during onboarding.
One simple dashboard
Everything in one place. Built for non-technical teams.
Marketing, sales and operations teams use the same simple dashboard. No technical training required — and our team is one click away if you need help.
Your contentThe documents your assistant is allowed to talk about
Your content
The documents your assistant is allowed to talk about
An AI assistant built from your company knowledge
Upload product docs, pricing logic, FAQs and case studies. The assistant answers only from these approved sources — never from guesswork.
- No engineering — drag & drop a file or paste a website link
- Answers stay grounded in approved content, so nothing off-brand is said
- Update a source and the assistant re-learns it within minutes
- GDPR-safe: your content is processed in the EU and never trains shared models
- Marketing keeps every answer consistent with the latest product copy
- Legal signs off one source of truth instead of policing live chats
- During onboarding week, load only the materials you have already cleared
ConversationsReal chats — what was asked, what was answered
Conversations
Real chats — what was asked, what was answered
Every B2B visitor conversation, logged and analysed
See what visitors asked, how the assistant answered and where intent showed up — a full conversation log, not a black box.
- Read full transcripts with the detected need and lead score
- Spot the questions that come up most and the pages that drive them
- Catch gaps where the assistant should know more — and fix the source
- Filter by language, topic or lead temperature
- Sales reviews a transcript before calling a hot lead back
- Product learns which features prospects ask about first
- Support turns repeat questions into new approved content
Languages20 languages, one source of content
Languages
20 languages, one source of content
Your content in one language. Every visitor answered in theirs.
The assistant detects each visitor's language and answers in it — AI chat in 20 languages, even when your source documents are English-only.
- Real-time translation on top of your approved content
- Open new markets without re-writing your knowledge base
- Sales summaries arrive in your team's language, not the visitor's
- Right-to-left layout for Arabic handled automatically
- An EU exporter engages buyers in German, French and Polish at once
- A new market goes live in week two without a translation project
- A German sales team reads a summary of a Polish-language chat
Where leads goCRM, email, Slack, Microsoft Teams
Where leads go
CRM, email, Slack, Microsoft Teams
From AI chat straight into your CRM
Every qualified lead is routed where your team already works — CRM, email, Slack or Microsoft Teams — with the full transcript and recommended next step.
- Connects to HubSpot, Salesforce, Pipedrive, Zoho and more
- Route by country, language or interest area to the right rep
- Hot-lead alerts in Slack or Microsoft Teams within seconds
- No CRM? A clean summary email works just as well
- A hot lead reaches the right rep before they leave the site
- Marketing proves pipeline contribution with source-tagged leads
- Ops routes enquiries across regions without manual triage
Languages
Answer in their language, or they book with someone who does.
Expats, tourists and cross-border clients decide fast. The assistant answers and books them in 20 languages, from the same approved content.
Answers in the client’s language, automatically
Your front desk doesn't need to speak 20 languages
Expats and visitors book without a language barrier
One price list covers every language
Detects the language — no menu, no flags
The request reaches your team in yours
Right-to-left support, including Arabic
Add languages without adding staff
20 languages — without hiring for a single one
Live preview Live preview · English
How can I help you today?
What is the implementation timeline?
en— English
Live preview · English
How can I help you today?
What is the implementation timeline?
lv— Latvian
Live preview · Latvian
Kā varu jums šodien palīdzēt?
Kāds ir ieviešanas grafiks?
lt— Lithuanian
Live preview · Lithuanian
Kaip galiu jums šiandien padėti?
Koks yra įgyvendinimo grafikas?
et— Estonian
Live preview · Estonian
Kuidas saan teid täna aidata?
Mis on rakendamise ajakava?
ru— Russian
Live preview · Russian
Чем я могу вам помочь сегодня?
Какие сроки внедрения?
de— German
Live preview · German
Wie kann ich Ihnen heute helfen?
Wie lange dauert die Implementierung?
fr— French
Live preview · French
Comment puis-je vous aider aujourd'hui ?
Quel est le calendrier de mise en œuvre ?
es— Spanish
Live preview · Spanish
¿Cómo puedo ayudarte hoy?
¿Cuál es el plazo de implementación?
pt— Portuguese
Live preview · Portuguese
Como posso ajudar hoje?
Qual é o cronograma de implementação?
it— Italian
Live preview · Italian
Come posso aiutarti oggi?
Qual è la tempistica di implementazione?
pl— Polish
Live preview · Polish
Jak mogę dziś pomóc?
Jaki jest harmonogram wdrożenia?
uk— Ukrainian
Live preview · Ukrainian
Чим я можу вам допомогти сьогодні?
Які терміни впровадження?
ro— Romanian
Live preview · Romanian
Cum vă pot ajuta astăzi?
Care este termenul de implementare?
nl— Dutch
Live preview · Dutch
Hoe kan ik u vandaag helpen?
Wat is de implementatietijdlijn?
sv— Swedish
Live preview · Swedish
Hur kan jag hjälpa dig idag?
Vad är implementeringstidslinjen?
no— Norwegian
Live preview · Norwegian
Hvordan kan jeg hjelpe deg i dag?
Hva er implementeringsplanen?
da— Danish
Live preview · Danish
Hvordan kan jeg hjælpe dig i dag?
Hvad er implementeringstidslinjen?
fi— Finnish
Live preview · Finnish
Kuinka voin auttaa sinua tänään?
Mikä on käyttöönottoaikataulu?
ar— Arabic
Live preview · Arabic
كيف يمكنني مساعدتك اليوم؟
ما هو الجدول الزمني للتنفيذ؟
tr— Turkish
Live preview · Turkish
Bugün size nasıl yardımcı olabilirim?
Uygulama süresi nedir?
Trust & privacy
EU-hosted, GDPR-first — and it never improvises.
Client conversations are processed and stored in the EU, captured with consent, and never used to train foundation models. The advisor answers only from content you've approved — it can't invent a price, a policy, or a promise.
EU data residency
Client conversations are processed and stored in the EU.
Consent-first contact capture
Contact details are captured with explicit consent, every time.
Answers only from approved content
If it's not in your knowledge, the advisor says so — it never invents an answer.
No model training on your data
Conversations are never used to train foundation models.
Full audit log
Changes and exports are logged, so you always know who did what.
One-click pause
Disable the advisor instantly from your dashboard, any time.
EU data residency
Stored in EU data centres
GDPR DPA
Article 28 — included on every paid contract
No model training
We never train general AI models on your data
You own your data
Export anytime · deleted within 90 days
EU hosting availableSetup done by our teamCancel anytime30-day pilot (on request)You own your data
Comparison
Real answers and booked clients — not scripted menus.
How an approved-content advisor compares with the usual options.
Frequently asked
Service-business questions, answered
17 answers across 3 categories. Search or browse — or chat with us anytime using the button in the corner.
Getting started
· 5 answersGetting started
· 5 answersWhat is an AI assistant for a service business?
It's software that answers website visitors' questions about your services, prices and availability, qualifies interest, and books appointments — the way a great front-desk person would. engagelayer.io does this from your approved content only, in 20 languages.
What does engagelayer.io do for a service business?
It puts an AI advisor on your website. Visitors ask real questions — prices, availability, preparation — and get answers drawn only from your approved content, in their own language. It qualifies interest, books clients in, and hands your team the full conversation.
How long does setup take?
Our team loads your knowledge, tunes the tone and sets up delivery; you add one script tag to your site. Your part takes about an hour.
Which AI model powers the assistant?
Leading commercial models, chosen and managed by our team — you never deal with a model provider yourself. Whatever runs underneath, the assistant answers only from your approved content.
My services change seasonally. How do I keep it current?
Update your approved content — the price list, the schedule, the service description — and the assistant answers from the new version. No retraining projects, no waiting.
Bookings & leads
· 7 answersCan it actually book clients in?
Yes. It qualifies the request, captures details with consent, and books the client in — or hands the request to your team with the full conversation, if you prefer to confirm every booking yourself.
Can clients reach it outside my website?
Yes. Besides the website widget, the assistant works as a direct link you can put in your social profiles — an Instagram bio or a Facebook page. Clients start the conversation there, get answers and book, no website visit needed.
Does it work with my CRM?
It delivers requests to Pipedrive, by email, or to any system via webhook — the CRM you already use. Other CRMs are set up on request during onboarding.
Will it sound like my business?
Yes. You tune five tone controls — formality, warmth, authority, complexity, energy — and preview every change in a live chat before publishing.
What if it doesn't know the answer?
It says so. Then it links a related page, offers to capture the request, or hands over to your team — you choose the behavior. It never invents an answer.
Can a client reach a real person?
Always. The assistant hands over whenever a client asks for a person or a question needs one — and your team picks up with the full conversation in front of them, not a blank screen.
Will it double-book my calendar?
No. You choose the mode: the assistant books directly, or captures the request and your front desk confirms every slot. Either way, nothing lands in your calendar that your rules didn't allow.
Data & billing
· 5 answersIs my clients' data safe?
Yes. Conversations are processed and stored in the EU, contact details are captured with consent, and nothing is used to train foundation models. You get a full audit log.
What counts as a conversation?
One visitor chat session, however many messages it holds. Every plan includes a fixed number of monthly conversations, and you always see usage in your dashboard.
Which languages does it support?
Visitors get replies in 20 languages, all drawn from the same approved knowledge. You maintain one set of content; the advisor covers the languages.
What does it cost?
Public plans start at $99/month with a fixed number of conversations included. No hidden enterprise pricing, no lock-in — you can cancel anytime.
Do my clients need to accept anything?
Contact details are captured only with explicit consent, in the conversation itself. Until a client agrees, the assistant just answers questions — GDPR-first, EU-hosted.
What is an AI assistant for a service business?
It's software that answers website visitors' questions about your services, prices and availability, qualifies interest, and books appointments — the way a great front-desk person would. engagelayer.io does this from your approved content only, in 20 languages.
What does engagelayer.io do for a service business?
It puts an AI advisor on your website. Visitors ask real questions — prices, availability, preparation — and get answers drawn only from your approved content, in their own language. It qualifies interest, books clients in, and hands your team the full conversation.
How long does setup take?
Our team loads your knowledge, tunes the tone and sets up delivery; you add one script tag to your site. Your part takes about an hour.
Which AI model powers the assistant?
Leading commercial models, chosen and managed by our team — you never deal with a model provider yourself. Whatever runs underneath, the assistant answers only from your approved content.
My services change seasonally. How do I keep it current?
Update your approved content — the price list, the schedule, the service description — and the assistant answers from the new version. No retraining projects, no waiting.
Still have a question?
Chat with us using the corner button — we reply in real time. Or speak with our team directly:
Request a demo
See it on your website with your content.
We'll set up a personalized demo using your industry, languages and a sample of your real business content.
No replacement of your CRM or website
Multilingual setup from day one
Pilot scope tailored to your sales workflow