Integrations
Salesforce AI website assistant and lead routing
Capture qualified website conversations and route them toward Salesforce via engagelayer.io email or webhook delivery while native connectors expand.
Why teams pair website chat with Salesforce
Salesforce is where sales works deals. engagelayer.io sits on the website: answers from approved knowledge, qualifies intent, then hands context to your stack.
Delivery options today
- Email notifications with transcript context
- Webhooks into your middleware
- Pipedrive native path if you also use Pipedrive
Frequently asked questions
- Does engagelayer.io have a native Salesforce connector?
- Salesforce is not a native MVP connector. Use email or webhook routing until a direct connector ships.
- What context do reps get?
- Qualification band, captured fields, and conversation context so the CRM record is not a bare email.