Integrations

Microsoft Dynamics AI website assistant and lead routing

Capture qualified website conversations and route them toward Microsoft Dynamics via engagelayer.io email or webhook delivery while native connectors expand.

Why teams pair website chat with Microsoft Dynamics

Microsoft Dynamics is where sales works deals. engagelayer.io sits on the website: answers from approved knowledge, qualifies intent, then hands context to your stack.

Delivery options today

  • Email notifications with transcript context
  • Webhooks into your middleware
  • Pipedrive native path if you also use Pipedrive

Frequently asked questions

Does engagelayer.io have a native Microsoft Dynamics connector?
Microsoft Dynamics is not a native MVP connector. Use email or webhook routing until a direct connector ships.
What context do reps get?
Qualification band, captured fields, and conversation context so the CRM record is not a bare email.