Use cases
GDPR-aligned AI chatbot for EU B2B
EU-hosted AI website assistant packaging for B2B teams that need GDPR-aligned processing, clear training boundaries, and crawlable legal pages.
Data residency options buyers in regulated markets ask for.
Customer content is not used to train shared models.
Answers scoped to tenant sources you control.
Privacy, security, and DPA materials on engagelayer.io.
What buyers ask compliance
Procurement and legal rarely block a demo because of a missing feature - they block unclear data flows. Be ready with concrete answers.
- Where conversations are stored
- Whether content trains shared models
- How approved knowledge is scoped per tenant
- Which subprocessors are involved
How engagelayer.io packages the story
EU hosting, tenant-scoped knowledge, and explicit training boundaries are part of the product narrative - not a late sales appendix.
Read the Privacy Policy and Security documents for the authoritative legal text; this page is a buyer orientation, not legal advice.
Practical setup for regulated industries
- Load only cleared FAQ and product copy in the first week
- Define escalation when the assistant should refuse instead of guess
- Route Hot leads to humans with full conversation context
When you still need counsel
If you process special-category data or sell into heavily regulated verticals, involve your DPO. Use engagelayer.io's legal pages as a starting pack, not a substitute for your own DPIA.
Frequently asked questions
- Where is the Privacy Policy?
- See /en/legal/privacy on engagelayer.io for the crawlable policy page.
- Does customer content train shared AI models?
- No. engagelayer.io is packaged so approved company knowledge is used to answer your visitors - not to train shared models.
- Is EU hosting available?
- Yes. EU hosting is part of the default packaging for teams that need GDPR-aligned processing preferences.
- Where do I find security and subprocessors?
- See the Security and subprocessors legal pages on engagelayer.io for the current statements.
Keep exploring
- PricingPricingPublic plans from $99/mo with CRM handoff and EU hosting.
- IntegrationPipedrive lead routingNative MVP path for qualified website conversations.
- ExploreIndustriesHow grounded website assistants fit complex B2B sales cycles.
- Use caseAI lead qualification for B2B websitesPractical playbook for this motion on your B2B site.
- Use caseMultilingual AI website assistantPractical playbook for this motion on your B2B site.
- Comparevs ChatbaseHonest comparison for B2B website assistants and chat tools.